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Join the Eraman Hello 2019 Contest and get a chance to win a 4 days 3 nights holiday package for 2 pax


Terms and Conditions – Hello 2019 Contest

1) Introduction

1.1          By participating in this promotion, participant acknowledge and agrees to be bound by these conditions.

1.2          This Contest is only valid at Emporium Arrival, klia2 and Domestic outlets at Kota Kinabalu International Airport.

1.3          This Contest is open to all Eraman customers aged above 18 years only.

1.4          Directors, officers, employees of the Malaysia Airports (Niaga) Sdn Bhd and Malaysia Airports Holdings Berhad (including its subsidiaries) and their immediate family members (spouse, children, parents siblings) and/or representatives, employees, servants and/or agents of advertising and/or public relations agencies and their immediate families are not eligible to participate in the Contest.

1.5          Participant is entitled to one draw card for every MYR200 nett purchase in a single receipt ONLY at Emporium Arrival located at Level 2, klia2 and every MYR150 nett purchase in a single receipt ONLY at Domestic outlets, Kota Kinabalu International Airport.

1.6          The Contest will be held during the Contest Period commencing from 15 January 2019 until 31 March 2019 for Emporium Arrival, klia2 and 15 January 2019 until 14 March 2019 for Domestic outlets, Kota Kinabalu International Airport. Malaysia Airports (Niaga) Sdn Bhd (hereinafter referred to as “the Organiser”) reserves the right to vary, postpone or re-schedule the dates of the Contest or extend the Contest Period at its sole discretion without any prior notice.

1.7          The Organiser reserves the right to at any time, change, amend, delete or add to the Terms and Conditions and other rules and regulations including the mechanism of the Contest at its absolute discretion without any prior notice.


2) Contest Entry

2.1         By submitting the Contest Entry, the participant shall be deemed to have read, understood, accepted and agree to be bound by the Terms and Conditions of the Contest.

2.2         Submission of the Contest Entry does not guarantee the participant the opportunity to win the contest. The Organiser shall be entitled to reject or refuse participation by the participants for reasons, including (without limitation) where the Contest Entry is not complete or any provisions in the Terms and Conditions is not fulfilled or adhered to by the participant.


3) Disqualification


3.1          The Organiser reserves the right to disqualify participants and/or revoke the Prize (at any stage of the Contest) if:-


3.1.1      The participant is ineligible or does not meet any of the Eligibility Criteria ; or


3.1.2      The participant breaches the Terms and Conditions or other rules and regulations of the Contest or violated any applicable laws or regulations; or


3.1.3      In the Organiser’s sole determination, it believes that the participant has attempted to undermine the operation of the Contest by fraud, cheating or deception.



3.2          In the event of a disqualification after the Prize has been awarded, the Organiser reserves the right to demand for the return of the Prize or payment of its value from the ineligible participant.


3.3          Whilst the Organiser will endeavour to conduct necessary verifications on the eligibility of participants, failure to disqualify any ineligible participant shall not be deemed a breach by the Organiser.



4) Prizes


4.1          Winners must produce self identification documents (eg: identification card) as proof within seven (7) days following initial notification to claim the prize. In special situations, and subject to the absolute discretion of the Organiser, a contest winner may nominate a designated representative to collect the prize. The representative will be required to present written authorisation from the contest winner and identification which includes a photograph for both the contest winner and his/her representative.


4.2          The Organiser may at its absolute discretion withdraw the prize from the winner and select a replacement winner without any reason whatsoever. One winning entrance will win three (3) - nights local hotel stay for two (2) persons. The prize includes accommodation based on twin sharing, including breakfast.


4.3          Prize are non-transferable and not exchangeable for cash, nor for any other items of similar value unless otherwise agreed by both parties.


4.4          Prizes must be claimed in person unless the Organiser prescribes on the mode of collection. Where the Organiser elects to courier the prize to a contest winner, no responsibility will be accepted by the Organiser for the safe and effective postal delivery of the Prize.


4.5          The winner is responsible for any and all taxes payable as a result of a Prize being awarded or received (if applicable).


4.6          In the event that the winner chooses not to accept the Prize or does not collect the Prize within thirty (30) days from the notification via phone call and email  the Prize shall be forfeited and the Organizer may at its absolute discretion, award the Prize to another winner.


4.7          The Organiser reserved the right to change or amend the Terms and conditions and/or terminated this Contest without prior notice.


4.8          Holiday Prizes


4.8.1   Holiday Prizes must be taken in accordance with the dates and destinations specified by the Organiser, failing which it shall be forfeited. No cash alternative or alternative destination will be offered by the Organiser.


4.8.2   Holiday Prizes must be taken in accordance with the terms and conditions as may be set by the Organiser including (without limitation) to the following:-

(i) It is the responsibility of the prize winner to ensure that they have a valid passport/documents and travel insurance.

(ii)The terms and conditions in connection with all health, safety guidelines, instructions and all applicable legal and regulatory requirements.


4.8.3   All costs incurred will be borne by the winner.  All transportation costs, communication charges, meal costs and other related costs incurred by the winner as result of and/or pursuant to his/her participation in the Contest shall be solely borne by the winner. The Organiser shall not be under any obligation to reimburse the winner for any of such costs and expenses incurred thereof.


5) Promotional Activities

5.1          Participant agrees and consents to the Organiser’s collection, use and retention of his/her personal information (without compensation to the Participant) for all purposes  related to this Contest including but not limited to;

(i) processing and administering entries,

(ii) communicating with and awarding prizes to the winners,

(iii) issuing publicity and announcements regarding the winners,

(iv) advertising, promoting and publicizing this Contest and

(v) receiving updates/information on the Organiser promotions. Any entry or request made by a Participant which seeks to limit the foregoing will result in the automatic disqualified of the Participant.


6) Disclaimer

The Organiser accepts no responsibilities, and shall not be held responsible for any costs, claims, losses and/or damages incurred as a result of this Contest.







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